By Rachel Dworkin, Archivist
In the last year, I’ve gotten more than a few requests from
researchers to confirm something AI told them. In each case, much of what AI
told them was wrong. I’ve also had people ask me for things ChatGPT assured
them were in them were in our archives when they very much were not. While AI
certainly has its uses, it’s not the best tool for genealogical or historical
research.
It’s not surprising that people are turning to AI to help them
in their research. The industry is pushing it as the hottest new technology. It
has “intelligence” in its name which certainly gives the impression that it
knows stuff. The problem is that most commercial AI is not a database. Rather,
they are large language models (LLM). Their creators fed them large amounts of
text scoured from books, newspapers, magazines, and the internet. Every time an
AI chatbot answers a question, it is not retrieving information, but predicting
what the likeliest answer is based on whichever texts it has been trained on. Because
many historical and genealogical records have not been digitized, they are not
part of commercial LLM training data. AI chatbots don’t have the information
needed to predict the right answer.
As a human person, when I can’t answer a researcher’s
question, I tell them “I don’t know” or “I don’t have that information” and
then try to point them in a more useful direction if possible. Commercial AIs
like ChatGPT, Claude, Gemini, and Grok don’t do that. They are programed to
always give you an answer, even if it isn’t accurate. For example, when I asked ChatGPT how John W.
Jones, local abolitionist and Underground Railroad conductor, died, it gave me
the correct date (December 26, 1900) but claimed it was in a cave diving
incident. AI chatbots are also trained to keep the user happy at all costs. When
I pointed out that Jones’ cause of death was wrong, ChatGPT apologized, gushed
about how right I was, and offered another, equally wrong, cause of death.
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| Me, a human person, doing research |
So, if AI isn’t the best tool, what is? Actual historical
records. These days, a good number of them are even available on-line. Here is
a list of my favorite FREE on-line resources:
New York Heritage (https://nyheritage.org/) –FREE
digital collections of material from across New York State like yearbooks, city
directories, photographs, etc.
NYS Historic Newspapers (http://nyshistoricnewspapers.org) – FREE
digital collection of 19th and 20th century newspapers
from across New York State.
Internet Archive (https://archive.org/) – FREE
digital collections of historic books, magazines, film, audio recordings, and
archival material on a wide range of topics.
ProQuest (http://www.proquest.com) –
digital collections of newspapers and scholarly publications available for FREE
to Chemung County residents with your library card.
NOVELny (http://novelnewyork.org) –
digital collections of scholarly publications, newspapers, and magazines
available for FREE to New York residents with your local library card.
If you can’t find it on-line, you might have to visit a
physical repository in person. For official records in Chemung County, that
means visiting the Chemung County Clerk’s office for land records; the Chemung
County Surrogate’s Court for wills and estates; the Chemung County Office of
Vital Records for birth/death records; and various town clerks for marriage
records. You might also want to visit the Steele Memorial Library or the Elmira
College archives. And, of course, the Chemung County Historical Society. Our
research library & archives are open from 1pm to 5pm, Monday through
Friday. Admission is FREE for members and students, with a $5 fee for non-members.
Doing your own research, whether in-person or on-line, is
harder and more time consuming than asking AI, but it is far more rewarding.
Not only is it more likely to get you the correct answer to your question, it
will often get you answers to questions you didn’t even know you should ask! Sometimes
it won’t though. Sometimes you will have to learn to live with “I don’t know.”